Retail Mobile Banking Navigator Award Winners

Posted in by FI Navigator

Winning institutions achieved top decile performance in customer enrollment within their asset segment by institution type, realized average app ratings exceeding 4.0 (on a 5-point scale) and offered a mobile banking feature set meeting or exceeding peer standards. Just 4.2 percent of all community institutions offering a retail mobile banking application met the Retail Mobile Banking Navigator award criteria. The 291 winning institutions consisted of 169 banks and 122 credit unions distributed into four assets segments ranging from less than $100 million up to $1 billion to $10 billion. Here is a complete listing of the Retail Mobile Banking Navigator award recipients by institution type and asset segments: